We give full refunds on regular merchandise only. We cannot give refunds on custom orders or consigned merchandise.
If, for any reason, you are not completely satisfied with your purchase of regular merchandise, return it to us in arrival condition within 10 days of receipt. We will exchange it for another item or issue a prompt refund in full (not including return shipping and insurance).
If you send a gift from Coyote's Game, the recipient has ten days to request an exchange or to return the gift. When a gift is ordered or sent for special date or holiday, the 10 day grace period begins on the holiday or special date and the item or items may be returned in arrival condition 10 days from the special date or holiday.
Payment by check or money order will be refunded in kind. Payment by credit card will be refunded by a credit from the issuing credit card company only, and will appear on your credit card statement within a couple of billing cycles of the date the refund was authorized. Payment by Paypal will be refunded through Paypal.